FiStaff
Member Service Representative
- directions_car 77478 Sugar Land
- work Full-time
About the position
Take the Next Step in Your Career With Us!
Join our team as a Member Services Representative and be the friendly face that members rely on for financial guidance and everyday banking support. Whether you're opening new accounts, answering questions, or providing expert service with a smile, you'll be at the heart of a welcoming and supportive team. If you're detail-oriented, proactive, and love providing excellent customer service, this opportunity could be your perfect fit.
Member Services Representative
Sugar Land, TX | Full-time | Banking & Financial Services
Why Work With Us:
• Friendly, member-focused work environment where your service makes a real impact
• Competitive pay, supportive leadership, and ongoing training opportunities
What You'll Do:
• Welcome and assist members with everyday banking needs—both in person and by phone or email
• Open and manage new member accounts, ensuring accurate setup and support
• Respond to member inquiries, resolve issues, and provide expert guidance
• Support with plastic card services, including card ordering and troubleshooting
• Promote relevant credit union products and services tailored to member needs
• Maintain confidentiality and ensure compliance with all banking regulations
• Act as Backup Teller when needed—handling deposits, withdrawals, payments, and cash transactions
What We’re Looking For:
• At least 2 years of experience in customer or member service, preferably in a financial institution
• Strong cash handling skills and attention to detail
• Experience with Fiserv/DNA core systems is a plus
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a close-knit team
• Calm under pressure, highly organized, and capable of juggling multiple tasks
• Committed to maintaining confidentiality and upholding high ethical standards
Ready to Land Your Next Great Role?
Apply now and let our recruiting team help you take the next step in your career!
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Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Place of work
77478 Sugar Land
United States of America
About the company
FiStaff was founded in 1992 to provide Texas’s most respected financial services companies with custom staffing solutions with our talented people. We began in Houston, where the company is still headquartered, but quickly expanded to service the entire Dallas/Fort Worth Metroplex as well as Austin. It wasn’t long before FiStaff was serving clients and job seekers state-wide.
For the past three decades, we’ve remained laser-focused on our mission to connect the best financial talent with the organizations that need them most. Whether it’s banking, accounting, mortgage, or administrative roles, including financial services staffing, we’ve been dedicated to serving the great state of Texas, and we look forward to the next 30 years of making those connections.
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Relevant places near
- Alief
- Missouri City
- Mission Bend
- Rosenberg
- Bellaire
- Stafford
- Cinco Ranch
- Pecan Grove
- New Territory
- Sienna Plantation
Job ID: 9880984
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