FiStaff
Customer Care Representative
- directions_car 78232 San Antonio
- work Full-time
About the position
Take the Next Step in Your Career With Us! Ready to join a supportive team where your communication skills and passion for helping others can shine? We're looking for a Customer Care Representative who thrives on creating exceptional customer experiences. Whether you're answering questions, solving problems, or guiding customers through banking services, your work will make a difference every single day. This is a fantastic opportunity to build a lasting career in the financial services industry with a team that values your growth and success.
Customer Care Representative
? Remote |? Full-time |? Banking & Financial Services
Why Work With Us:
• Work-from-home flexibility with a set schedule
• Supportive, team-oriented culture that values collaboration and communication
• Opportunity to grow your skills and build a long-term career in banking
What You'll Do:
• Provide top-tier support to customers via phone, email, and chat
• Help with account inquiries, resolve issues, and deliver banking solutions with a personal touch
• Educate customers on available products and services to meet their financial goals
• Conduct outbound courtesy calls for account support, updates, and follow-ups
• Stay current on policies, products, and procedures to ensure accurate service delivery
What We’re Looking For:
• 2+ years of customer service or call center experience (banking preferred)
• Strong verbal and written communication skills
• High attention to detail and problem-solving abilities
• Comfortable navigating computer systems and multitasking
• Positive, professional attitude with a desire to help others
• High school diploma or GED required; some college preferred
Ready to Land Your Next Great Role?
Apply now and let our recruiting team help you take the next step in your career!
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Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Place of work
78232 San Antonio
United States of America
About the company
FiStaff was founded in 1992 to provide Texas’s most respected financial services companies with custom staffing solutions with our talented people. We began in Houston, where the company is still headquartered, but quickly expanded to service the entire Dallas/Fort Worth Metroplex as well as Austin. It wasn’t long before FiStaff was serving clients and job seekers state-wide.
For the past three decades, we’ve remained laser-focused on our mission to connect the best financial talent with the organizations that need them most. Whether it’s banking, accounting, mortgage, or administrative roles, including financial services staffing, we’ve been dedicated to serving the great state of Texas, and we look forward to the next 30 years of making those connections.
Similar job titles
- Client Support Specialist
- Customer Service Associate
- Client Relations Advisor
- Customer Success Agent
- Support Services Coordinator
- Customer Experience Consultant
- Client Care Facilitator
- Customer Solutions Partner
- Service Desk Representative
- Client Engagement Officer
Relevant places near
- Leon Valley
- Lackland Air Force Base
- Kirby
- Alamo Heights
- Windcrest
- Terrell Hills
- Castle Hills
- Shavano Park
- Hollywood Park
- Balcones Heights
Job ID: 9789441
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